Privacy Policy

1. Introduction

Welcome to Voidon ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our privacy-focused AI routing service.

Our mission is to provide you with a secure and anonymous way to interact with AI models while protecting your sensitive data. This policy reflects our commitment to privacy-by-design principles.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name
• Organization name
• Password (encrypted and hashed)
• Quality preference settings

2.2 Usage Data

We collect limited usage statistics to improve our service:

• API call metadata (timestamps, model usage, token counts)
• Cost and performance metrics
• Error logs (anonymized)
• Router latency statistics

2.3 Information We Do NOT Collect

Importantly, we do not collect or store:

• The content of your prompts or AI responses (when anonymization is enabled)
• Your IP address (anonymized in logs)
• Device fingerprints or tracking cookies
• Third-party analytics or advertising trackers

3. How We Use Your Information

We use your information solely to:

• Provide and maintain our AI routing service
• Authenticate your access to the platform
• Process your API requests and route them to appropriate AI models
• Generate usage statistics and billing information
• Send critical service notifications (account verification, security alerts)
• Improve our service performance and reliability
• Comply with legal obligations

We never sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Anonymization and Privacy Features

Voidon is built on privacy-first principles. Our platform includes:

• Content Anonymization: When enabled, we automatically detect and obfuscate personally identifiable information (PII) in your prompts before sending them to AI models
• Zero-Knowledge Architecture: We cannot read your prompts or responses when anonymization is active
• Ephemeral Processing: Request data is processed in-memory and not persisted to disk
• Configurable Privacy Levels: You control which types of data to obfuscate

5. Data Security

We implement industry-standard security measures:

• End-to-end encryption for all API communications (TLS 1.3)
• Encrypted storage for sensitive data at rest
• Secure password hashing (bcrypt with salt)
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Automatic session timeout and token rotation

6. Data Retention

We retain your data only as long as necessary:

• Account information: Until you delete your account
• Usage statistics: 90 days for performance metrics
• Authentication logs: 30 days for security purposes
• Request content: Not stored (processed ephemerally)

You can request deletion of your data at any time through your account settings.

7. Third-Party AI Providers

Our service routes your requests to third-party AI providers (OpenAI, Anthropic, Google, etc.). When you use our service:

• Your API keys are encrypted and never shared with us
• Anonymized requests are sent to AI providers based on your settings
• You remain subject to the privacy policies of the respective AI providers
• We recommend reviewing each provider's data handling practices

8. OAuth Authentication

If you sign in with Google or GitHub:

• We only request access to your email address and basic profile information
• We do not access your repositories, files, or other account data
• You can revoke OAuth access at any time through your provider's settings

9. Your Privacy Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data (data portability)
• Object to certain processing activities
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@voidon.ai

10. Cookies and Tracking

We use minimal cookies strictly necessary for authentication and service functionality:

• Authentication tokens (session management)
• User preferences (stored in local storage)

We do not use tracking cookies, analytics cookies, or advertising cookies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR, CCPA, and other applicable privacy regulations.

12. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Your continued use of the service after such modifications constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@voidon.ai
• Support: support@voidon.ai